Frequently Asked Questions (FAQs) at Shopping with Venus
Frequently Asked Questions
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How do I place an order?
Simply select the items you wish to purchase, add them to your cart, and proceed to checkout. You'll need to enter your shipping and payment information before you finalize your order.
What payment methods do you accept?
We accept all major credit cards, PayPal, and several other forms of payment. All transactions are secure and encrypted.
Can I change or cancel my order after I've placed it?
You can change or cancel your order within 24 hours of placement. Please contact our customer service immediately if you need to make any changes.
How long does shipping take?
Shipping times vary based on location and shipping method chosen. Standard shipping typically takes 5 - 12 business days, while expedited shipping options are available at an additional cost.
Do you ship internationally?
Yes, we offer international shipping. Please be aware that shipping times and fees may vary depending on the destination.
What is your return policy?
We accept returns within 7 days of purchase. Items must be in original condition and include all original tags and packaging. Return shipping costs are the responsibility of the customer unless the return is due to a defective product.
How do I return an item?
To return an item, please follow the instructions on the return form included in your package and ship it back to us. Once we receive your returned item, we will process your refund or exchange.
The item I want is out of stock. Will it be restocked?
We often restock popular items. You can sign up for back-in-stock notifications on the product’s page to receive an email when it becomes available again.
